Privacy Policy

Welcome to our service!

You have installed the eWeLink CAST software product and are ready to start using it to enjoy all of its features!

1.Information Collection

We highly value your privacy and protection of personal information. In order to provide our services to you, we collect the following types of information:

Account information: We collect your eWeLink account information.

Device-related information: We may collect hardware, performance, status, screen size and other device-related information.

App settings information: We may collect eWeLink CAST app settings related information, including feature toggle states, etc.

Network information: We may collect network-related information when your device is connected to the network, including the device's current IP address, Wi-Fi signal strength, etc.

The above information will be encrypted and stored on secure servers, and will only be used within the scope of authorization and consent you provided.

About Camera, Microphone and Storage Permissions

In order to enable the Live Video and Voice Call features of the app, we request access to your camera, microphone and storage space. These permissions are solely used to implement product features and will not be used for any other purposes.

Specifically, we may request the following permissions:

  • Camera - To capture and transmit your current camera content to the eWeLink app logged in with the same account on your phone.

  • Microphone - To capture and transmit your current voice to the eWeLink app logged in with the same account on your phone.

  • Storage space

    • Read permission - To capture the current camera image and transmit it to the eWeLink app logged in with the same account on your phone.
    • Write permission - To cache some data to optimize the transmission process.

These permissions will not be used to collect, store or transmit any of your sensitive private information. Any cached data will be cleared once the app is closed.

2.Information Use

The purpose of collecting information is to provide products and/or services to you, and to ensure we comply with applicable laws. You hereby agree that we may process the information for the purposes stated in this Privacy Policy. We may use your information for the following purposes:

Product improvement: Analyze statistics related to the use of our products to better improve our products and services.

Issue analysis: When you provide feedback on product issues, we will use the information you provided for analysis to track your feedback.

3.Information Disclosure

We will not share user information with any third parties.

4.Changes to Privacy Policy

We reserve the right to modify this privacy policy at any time. Once updated, we will release the new version of the privacy policy within the application.

5.Contact Us

If you have any questions or concerns about our privacy policy, please contact us at app@coolkit.cn.