If you fail to register or sign up, please walk through the guide below.

Make sure your verification code is entered correctly. Your verification code should be entered within 30 minutes, otherwise it may expire. If the code expires, please re-send the code.

Ensure that your phone's network is stable.

Don't forget to tap “Register” button.

Please input English letters and numbers only.Don't include any special character in your email address.

When all these methods fail, please submit a feedback in eWeLink app and tell us the email address you want to use for registration.
We will try to find out the cause and provide a solution for you.